FAQs
Help center

FAQs

Find answers about ordering, Taiwan shipping, returns, warranty, and product questions.

FAQs

Find answers below for common FANGSTER ordering, product, fitment, return, warranty, and support questions. If you need help with a specific order or SKU, email sales@fangsterparts.com.

Return requests must be submitted within 14 days of delivery and require prior approval, an RMA, or written return instructions before sending anything back. Warranty coverage varies by product, brand, manufacturer, supplier, item condition, and written product/order terms.

Ordering

How do I confirm whether a part fits my bike?

Before purchase, check the SKU, OEM number, brand part number, year, model, fitment notes, and product images. Contact FANGSTER before checkout if anything is uncertain.

Can I change or cancel an order?

Contact us as soon as possible with your order number. Changes may not be possible after packing, shipping, or reserved limited inventory confirmation.

Shipping

When will my order ship?

After payment and inventory confirmation, Taiwan orders are prepared for shipment. Delivery timing can vary by area, holidays, and weather.

Will I receive tracking?

After shipment, we provide a home-delivery tracking number or tracking link when available.

Returns and warranty

How do I request a return?

Within 14 days after receiving the item, submit a return request or email sales@fangsterparts.com. Please do not ship items back before receiving return instructions.

Who pays return shipping?

Return shipping depends on the reason. Customer-choice returns usually remain the customer's responsibility; damaged, wrong, missing, or store-error cases are reviewed by FANGSTER.